"Frank Oppenheimer often said: 'No one ever failed a museum'. He meant that the visitor can not 'fail' a museum in the sense of failing an exam. In an informal setting there are no tests and no conditions for participation. A museum can, and often does, fail its audiences - it is the visitor who can not fail"
James Bradburne, 'The Poverty of Nations. Should Museums Create Identity?', in Heritage and Museums: Shaping National Identity, edited by J.M.Fladmark, pp. 379-393, p. 391